Frequently Asked Questions

Great moving experience overall. Briar is very professional and his crew handled my property as if it were their own. Highly recommend!

Moving doesn’t have to be stressful if you hire a company that goes above and beyond to ensure your move goes smoothly! Briar and his team were extremely professional, handled all of my items with extreme care, and didn’t waste any time. If you’re looking to move a few items or an entire home, I definitely recommend Off-load Moving to meet your needs!

Briar and his team are a pleasure to work with!! Super professional, and respectful!! They take extra measures to make sure that things are done properly and to our standards!! I highly recommend Off-Load Moving!!

Don’t even bother looking for another company, Off-Load Moving is by far the best around. Hands down the most professional, friendly, and respectful group of guys I’ve had the pleasure of working with. I’ve moved every year for the last 8 years and I have yet to find a company as good as this, I will 100% use them again for my future moving needs! They were prompt, thorough, and genuinely cared about my home and my property - they ensured everything was protected to the best of their abilities. Moving day can always be stressful, but with this crew at your service you can’t go wrong - and they do it with a smile on their face! Thank you Off-Load Moving for making moving day a breeze.

Briar and the team at Off Load Moving were professional, respectful, and reliable from start to finish with the move they completed for me. They communicated clearly ahead of time and provided an extremely accurate and easy to understand estimate of the cost with no hidden fees or gimmicks. The day of the move Briar showed up on time, reviewed the service contract with me, and made sure I had no additional questions. There was no waste of time or resources. They got to work immediately upon their arrival, and did not stop working until everything had been completed. They moved large, heavy, oversized items from my old house to my new house across the water, and took extreme care in packing my most delicate and fragile items with the up most responsibility. Nothing was damaged, and I had the opportunity to inspect everything prior to them leaving. During the move I did not have to do any additional work, and I was informed of what was happening every step of the way. If I ever needed anything moved for any reason or occasion again, Briar and the team at Off Load are my first and only call. Their level of care, class, and professionalism is above and beyond.

Prompt, professional, and courteous service. Great team!

My friend recommended me giving Off-Load Moving a call. They responded in the same day and were able to get me scheduled for a Saturday a few days later! They communicated with me and were able to move my small couch into a my place very quick. I will definitely use them next time i move and recommend them to anyone in need of moving service!

It was & absolute pleasure working with these gentleman, they were absolutely amazing. Definitely a 10 out of 10 experience.

Great group of people. First met them when they delivered my new furniture. I then hired them for our move. So glad I did. They are professional and were so careful with all of our things. I highly recommend them for any of your moving needs.

5+ STARS!!! Quick responses. Great communications. On time arrival. Packing expertise. Very fair pricing.

The Work Load: on different occasions, Off-Load Moving (OLM) moved a piano, and delivered two sets of couches, not to mention assembled necessary reclining couch pieces for us. The Crew: This hard working crew is professional, yet personable and they meant business in safely moving our goods. Not to mention, they did everything in a timely manner and were very easy to work with. Overall Assessment: Would absolutely recommend OLM to everyone. Stop wasting your time searching for a moving company, because OLM can do it all. The care they took with not just the items coming into our home but they carefully moved our current belongings aside to make way for the new furniture, they added padding to the door frame, and took away the obnoxiously large delivery boxes. It was a stress-free and first class experience. Side Note: OLM’s owner recommended we check out Casual Home Furniture in Chesapeake, which was an absolute win.

This team made my move stress free. They were very professional and quick. I highly recommend this wonderful team for your move!

I can not recommend this company more! Briar and his team were trustworthy, fast, and the pricing was great! We will be using them for our future moves!

Briar was exceptionally professional. He and his crew went above and beyond while providing additional services after delivering my household goods from storage. I would highly recommend his company for any and all things related to moving. You will not be disappointed.

Off-Load Moving did a great job moving our existing shop to a new location. They were on time and did everything promised and more. Thank you so much for the professionalism and cleanliness. We will use you for our next move.

Off Load Moving company made this process so easy for me. They were professional handled everything with care and very respectful. If you want a stress free and professional move these are the guys I recommend. Thank you again for a great experience.

From the initial request up until after the move was completed, Briar and the rest of his team were amazing. My wife sent in a quote request and we received a very professional phone call from Briar to get an idea of what we were moving, when we were moving and to schedule a in-person estimate. The estimate was quick but thorough and on time! Come moving day, the team was very friendly, considerate of our home and belongings, and worked quickly and efficiently to get us moved into our new house. Briar showed up to check in on us and his team and to assist with a few of the more valuable and fragile items. After move in, Briar reached out to us and came out to make sure everything was done to our satisfaction. All in all, the team was fantastic and the move went very smoothly. The prices were right and the cost estimates were transparent and clearly spelled out for us. 10/10 would recommend Off-Load moving company to anyone in the Hampton Roads area and we will be utilizing them in the future, should we move in the area again!

Best moving company there is !

Briar and his team were the best! This was the best moving experience I have ever had. I will be ONLY using them in the future. I appreciate you all so much.

This company is filled with all stars! Great customer service and very professional! I was referred to them to do a hard job at new condo and they boldly stepped up to the challenge!! Choose this company 1st for your moving services. I had to learn the hard way that all moving companies are not build like Off-Load!

Briar and Gavin were awesome!! I called them with a short term need to rearrange some furniture in my house due to a medical need. They came quickly! They were professional. Call Briar and Off-Load moving for all your needs!! I can’t recommend them highly enough!

I’ve worked with offload moving several times, and their customer service has always been spot on! I always recommend them to anyone I know. They really know how to put their clients first, and make things happen fast!

Off-load moving is the way to go! Briar the owner contacted me to donate his time to my non profit StandUp for kids, Hampton Roads! He and his company came to meet me with a 16ft box truck, followed me to 3 different pickup locations in Virginia Beach and then to Norfolk to deliver. They did this out of the goodness in their hearts!! So thankful for this young man and his desire to give back!!

Briar helped me out for a bike transport. The service was quick and easy. If you need a motorcycle moved, I would highly recommend for the quality of service and price.

Very easy move. Thank you

10/10 would recommend!!

First off I’d just like to say GREAT CUSTOMER SERVICE. When moving it is always so stressful and timelines are always changing, but with this company everything ran very smoothly. Very Accommodating to my timeline of needs and overall just very friendly and easy to work with. I can’t think of anything that cements good companies to great companies better than their customer service and responsiveness. I was moving from Virginia down to SC and all my stuff was here the same day as pickup. Nothing was damaged everything arrived and was taken great care for. I witnessed so many horror stories where stuff was broken and items arriving late. With this company I am so grateful I didn’t need to experience that first hand. Last thing if you want great service and careful handling of your most valuable household items this is worth every single penny. I am ecstatic to set up my new life down here and explore the many new places to see!!

Meet and greet by the owner was very professional and he was very layback. He and his crew had free time before my pac date where they came over and started packing and all their packing was done professionally . They treated all items like if it was their own property . Showed up on time communication was outstanding. I highly recommended this company to anyone who is in search of a local or long distance move out. Once again really appreciate your time and effort

Briar made the whole process of moving for me stress free. Great customer service, good communication, fast, timely, and efficient. Would definitely recommend and use their services again!

Blair and his crew were phenomenal. They were timely, efficient and just wholesome people. They helped out tremendously for a last minute moves and I couldn’t be happier. Thank you Off-load Moving!!!

It was absolutely ?

We had another great move in day with Off-LOAD Moving! We are so grateful to find such a great resource for all our moving needs and projects. All of our stuff is handled carefully and padded for transfer. Brier the owner is very organized and professional. Don't bother calling anywhere else! They're the BEST! Maria Lancaster, Virginia Beach, VA

Quick and efficient! Hard workers!

Very professional & a great experience dealing with this business!!

This place is wonderful. The family who runs it, are beyond professional. On top of it are the most genuine and kindhearted people. The employees are very hard working and flexible, and we’re great to work with. Beyond happy and grateful for the work they’ve done. If I ever needed a move again, this will be the business I use. Not to mention a great veteran run business. Thank y’all so much, much love. It was a pleasure

Called and they were able to move a MONSTER of a dresser up 3 flights of stairs the same day. They are very personal and care about your belongings. I would recommend to anyone.

Briar (the owner) and his family did an absolutely amazing job moving us in VB! They moved all of our large and heavy items in one day. Briar was also extremely flexible and willing to work with us on moving our move date due to some issues with closing on our new house. During the move one of our organizing units for the kids playroom broke and Briar immediately bought us a new one and had it shipped to our new address. Moving is always a very stressful experience and OFF-Load Moving made it as stress free as possible! I would highly recommend OFF-Load moving to anyone looking for an affordable, reliable and professional moving company ?

Absolutely amazing quality of work. Logan and his family always take great care of all your stuff and they are absolute professionals. Couldn’t be happier with the service. Great work!

First time using a moving company and they were so professional and accommodating. It’s a shame I’m moving away from them! Would recommend to anyone moving in the area!

I used Off Load Moving when moving into my house, and they did a phenomenal job! Always double checking making sure they had everything going to the right place, they were fast, professional, and I would recommend them to ANYONE moving ANYTHING. TRUST ME YOU WILL NOT REGRET IT!

The best movers we could have asked for! Made moving back into our house a breeze! I would recommend over and over again!

I have used Off-Loading moving for two moves and have referred them to several friends and family members who used them. This is the best moving company on the east coast hands down. They were on time, they took care to properly move everything without damage, they were so easy to work with. And I got an amazing discount for being military. The owner himself even showed up and moved my furniture! Amazing company and I’ll continue to use and refer them. They have a customer for life

Off-Load Moving is a very wholesome and professional moving company! I recommend them for every move, small or large. All your needs will be met and you won’t be disappointed !

We were getting new furniture and we had to get rid of our old. They were great and so reasonable! Life savers!

My first time ever moving I used a different company and I had an awful experience so I was dreading my second move. I can say that off- load moving changed my experience and I was extremely satisfied. I would 100% recommend to anyone. Briar was very flexible and accommodating to match my schedule. They showed up a few minutes early to make sure everything was ready to start loading at our set time. They were very efficient and delicate. I trust them with my belongings, nothing was damaged and everything was well taken care of. Definitely would use this company again for my next move.

I can't say enough good things about Off-Load Moving! Veteran owned, Family ran, the highest moral and ethical standards. AND the price was better than much of the so called competition. They did everything they could to help out. This is the 3rd time I have used this company. Will never trust anyone else with my furniture, and precious cargo. Thank you for all you do!

What a great experience working with these guys. Super attentive, very professional and insanely polite! They moved my elderly mother into her new place and were so thoughtful of her transition, and made sure she felt comfortable the entire time. Highly recommend these guys if you need movers..

I have moved quite a bit in my life and I have never had such a GREAT experience. Moving is never fun but Briar and his TEAM did an excellent job! Customer service seems to be less and less important to companies in many cases these days but definitely not the case with OFF-LOAD. I actually receive text messages on holidays from Briar personally as well as a thank you card which also contained a gift card - pretty impressive. It's the little things in my mind that set companies/people apart. I would also like to give a "shout out" to Briar's parents who actually helped out during the move. Great people and they raised a great young man, kudos to you! I hope this helps in your decision making process when choosing a company for your moving needs. Thanks for reading.

They were so nice, accomadating and professional. Took care of the furniture, it was wrapped and secure. I would highly reccomend for any moving and I say this without reservation. They were awesome!

Briar and his team were polite, knowledgeable, honest, helpful and Humorous. They moved three households and were on time, accomdating, honest and fun all in one. It was the best experience as a client and Real Estate Agent I've ever had or seen and I've moved all over the world, can't thank then enough! You guys rock!